Nexon EV: A few days ago, a Tata Nexon EV buyer complained to Tata Motors about the ‘do not dispatch’ marking that was placed on his brand-new car. The Nexon EV customer who filed the complaint stated that the vehicle he received had a “do not dispatch” tag on it, indicating that there was a severe issue with it. The owner had expressed concerns to Tata Motors about receiving a faulty vehicle, and the company has now issued a statement clarifying the situation.
Sunanda, the vehicle’s owner, claims that she has received a good answer from Tata Motors after reporting an issue with her vehicle. The current owner of a Nexon EV has stated his desire to continue his longstanding relationship with Tata Motors into the future.
Sunanda, who now owns a Tata Nexon EV, claims that she received her new vehicle on January 14, 2023. A week later, however, she discovered that the car had a “do not send” tag on it, which was dated December 21, 2022. The signature and the phrase “for rework” followed a description of the vehicle’s principal problem.
However, the proprietor did not elaborate on how exactly Tata Motors fixed the problem. The vehicle was most likely sent to the service center for a full inspection before being returned to the owner.
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No info on the tag
This caution label was fastened to the car, but it failed to provide any information about the specific part, the nature of the problem, or anything else. However, the owner had alerted the authorized dealer and Tata Motors to the problem in order to prevent any unfavorable outcomes; the dealer and the company swiftly took action, and it was determined that the problem had been caused by neglect. It seems likely that the tag was accidentally put, as it was not spotted during the dealership’s pre-delivery check.
The importance of the pre-delivery examination when purchasing a new car is highlighted in this case. Pre-delivery inspections serve both safety purposes and as a preventative measure since they inform the dealer and the client of any issues that may arise with the vehicle before it is delivered. We hope that all businesses will learn from this situation and give more attention to the pre-delivery inspection phase of the car-buying process in the future.
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